Remote Education Operations Assistant

Job Summary

A tutoring and test prep company needs applicants for an opening for a Remote Education Operations Assistant.

Core Responsibilities Include:

• Supporting enrolled students and their parents across all TPR programs through outstanding phone and email customer service
• Responding to calls, requests and needs of students, parents and teachers in a timely and professional manner
• Delivering effective teacher communications with timely, accurate, and compelling information using the brand’s voice

Qualifications Include:

• Enthusiastic, confident and optimistic demeanor with an ability to thrive in a fast-paced environment
• Ability to manage your own time and work remotely from your manager, teammates, and clients
• Strong written and oral communications skills
• Ability to deliver strong customer service with empathy and compassion for students and parents
• Experience working collaboratively to achieve objectives
• An ethic of personal responsibility; a need to hold yourself accountable on behalf of a team