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Remote Education Services Program Lead

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Wed, Mar 24, 2021
Job Category: Education
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A technology company needs applicants for an opening for a Remote Education Services Program Lead.

Must be able to:

  • Put together a recommended strategy and approach to meet the needs of our new customers across our product portfolio
  • Work cross functionally with departments to update and build new customer tools and resources as appropriate
  • Work with support and customer success teams to drive down support tickets and requests into customer success managers

Required Skills:

  • Bachelor’s degree, MBA or equivalent experience strongly preferred
  • 8+ years of experience in a Customer Success/ Education Services role in technology-based company
  • Proven track record of meeting and exceeding targets
  • Understanding of Enterprise SaaS business motions and customer lifecycle
  • Proven ability to develop working relationships at all levels of management
  • Experience with project management, and cross-functional collaboration

COMPLETE JOB DESCRIPTION

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