Remote Education Technology Customer Success Associate Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Dec 30, 2020

This job expires in: 10 days

Job Category: Account Management

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

An education technology company has a current position open for a Remote Education Technology Customer Success Associate Manager.

Candidates will be responsible for the following:

  • Bringing engaging, culturally responsive learning content into the hands of K-12 students
  • Managing a team of 8+ incredible individuals
  • Fostering a successful group of CSM’s through attracting, retaining and developing the best-in-class talent

Skills and Requirements Include:

  • 5+ years of experience in customer success or a similar function
  • Able to set clear expectations and deliver on a seamless experience for customers
  • Build a culture of trust and support in your team, and are consistent in driving positive outcomes
  • Experienced with Salesforce and Gainsight, and always rely on data to drive your decisions

COMPLETE JOB DESCRIPTION

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