Remote Education Technology Customer Success Manager

Job Summary

A software development company is filling a position for a Remote Education Technology Customer Success Manager.

Core Responsibilities Include:

• Builds relationships with customers to become a trusted advisor
• Owns the overall relationship with the customer
• Collaborates with sales teams to ensure growth attainment and increased footprint

Required Skills:

• 3 years’ prior experience in renewals, account management, customer success, or sales in a software company
• Bachelor’s degree or equivalent work experience
• 1-2 years’ prior experience in direct client support role
• Strong negotiation and interpersonal skills