Job Summary

A social care network has a current position open for a Remote Education Technology Customer Success Manager.

Core Responsibilities of this position include:

• Owning onboarding and engagement success of all school district facing products
• Managing large scale product implementations with school districts
• Collaborating with Product and Engineering to prioritize key customer needs

Required Skills:

• 3+ years of experience in enterprise customer success
• An independent, proactive self-starter attitude with strong commitment to high-quality work
• The ability to manage a large portfolio of school districts
• A strong background in managing complex clients or customers
• High emotional intelligence, strong listening skills, and empathy for customers and their experiences
• A passion for building strong, long-term relationships with customers