Remote Education Technology Customer Success Manager

Job Summary

A software development company has a current position open for a Remote Education Technology Customer Success Manager.

Core Responsibilities Include:

• Serving as the trusted point of contact across the customer journey
• Building relationships with our largest customers to understand their challenges, goals and strategies
• Developing, owning and executing against success plans for each of your customers

Qualifications Include:

• 3-5 years experience in enterprise-level Customer Success, Account Management or consulting, with a focus on growth
• 3-5 years managing complex projects with cross-functional/distributed teams
• Ability to navigate and effectively prioritize competing requests from clients
• Experience or knowledge of enterprise learning and development functions
• Ability to grasp new concepts and technologies quickly
• Capable of prioritizing work efforts in a fast-paced start-up based on the value-add for customers