Job Summary

An education software company has an open position for a Remote Education Technology Customer Success Operations Director.

Core Responsibilities Include:

• Designing, implementing, and executing CS data strategy
• Leading, managing and growing a CS Operations team with the following areas of responsibility
• Reviewing and refining customer engagement strategy per segment

Qualifications Include:

• Bachelors' Degree or equivalent experience
• Ability to learn new technologies quickly
• 7+ years of experience in a customer-facing role
• Comfortable with ambiguity, able to create your own clarity