Remote Education Technology Customer Success Operations Director
Job Summary
An education software company has an open position for a Remote Education Technology Customer Success Operations Director.
Core Responsibilities Include:
- Designing, implementing, and executing CS data strategy
- Leading, managing and growing a CS Operations team with the following areas of responsibility
- Reviewing and refining customer engagement strategy per segment
Qualifications Include:
- Bachelors' Degree or equivalent experience
- Ability to learn new technologies quickly
- 7+ years of experience in a customer-facing role
- Comfortable with ambiguity, able to create your own clarity
COMPLETE JOB DESCRIPTION
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