Remote Education Technology Tier 2 Customer Support Analyst

Location: Nationwide

Compensation: Hourly

Staff Reviewed: Fri, May 12, 2023

This job expires in: 8 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An education technology company is seeking a Remote Education Technology Tier 2 Customer Support Analyst.

Core Responsibilities of this position include:

Building and tracking support tickets for each issue
Researching solutions to customer questions and problems using Knowledge Base
Interacting with support teams sought at working toward problem resolution

Qualifications for this position include:

1+ years experience using Google suite products
High school diploma or equivalent
1+ year experience working in the Customer Service field

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Remote Education Technology Tier 2 Customer Support Analyst

Job Summary

COMPLETE JOB DESCRIPTION

Company Overview

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