Remote Educational Support Analyst

This job has been removed
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Jun 02, 2022
This job expires in: 1 days
Job Summary

An education technology provider is filling a position for a Remote Educational Support Analyst.

Candidates will be responsible for the following:

  • Responding to customer calls, voicemail, chats, and emails requesting information on pedagogical inquiries
  • Prioritizing issues in accordance with their severity and SLA
  • Acting as an authority in the pedagogy of all company products

Qualifications for this position include:

  • Bachelor's degree in Education
  • Knowledge of instructional standard methodologies
  • Teaching (science and/or math)and/or school administrator experience
  • Outstanding written and verbal communication and research skills
  • Knowledge of instructional coaching techniques and ability to practice them with teachers
  • Excellent analytical, organizational, and time management skills
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