Job Summary
An education company has a current position open for a Remote eLearning Software Client Support Manager.
Core Responsibilities Include:
- Delivering timely, accurate customer support through a variety of modals
- Creating and monitoring support tickets through to resolution
- Maintaining an up-to-date Help Center
Skills and Requirements Include:
- Experience in providing technical support remotely to customers
- Understanding of K-12 structure and organization
- Excellent English written and oral communication
- Strong analytical skills
- Ability to work and thrive in a fully remote environment
- Technical aptitude
