Remote Electronics Customer Technical Advocate

Job ID: Available for Members

Location: District of Columbia, Maryland, Virginia

Compensation: To Be Discussed

Staff Reviewed: Sun, May 17, 2020

This job expires in 12 days

Job Category: Customer Service, Information Technology

Telecommute Level: Majority

Travel Requirements: Possible Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Additional Information: Benefits Available

Job Summary

An electronics company has an open position for a Remote Electronics Customer Technical Advocate.

Core Responsibilities of this position include:

  • Supporting business meetings initiated by the customer to address technical questions
  • Providing the Operational leads with expert technical advice during the planning or execution process
  • Translating and communicating complex technical detail between subject matter experts

Must meet the following requirements for consideration:

  • Make professional technical presentations in writing, through email, reports, or orally
  • Bachelor’s degree in Engineering from accredited college or university
  • 7+ years in 4G wireless EMS, OSS, tools, systems technical sales and/or product management
  • Must be able to write, read, analyze, interpret, present, and explain wireless systems technical product
  • Ability to coordinate other resources in a matrix environment across Sales, Engineering and Development
  • Customer driven with excellent relationship management skills