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Remote Email Marketing Onboarding Customer Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Feb 04, 2021
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

An email marketing company is in need of a Remote Email Marketing Onboarding Customer Support Specialist.

Core Responsibilities Include:

  • Host personalized onboarding calls with top-tier customers
  • Host live trainings (webinars) with Q&A every week
  • Help reduce customer churn through effective onboarding

Required Skills:

  • 1-3 years of experience with customer onboarding or customer support
  • Able to host webinars and live trainings to dozens of participants
  • Empathetic attitude, organizations skills, drive, and eagerness to help customers
  • Excellent written and spoken communication skills

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