Job Summary
A patient monitoring company is filling a position for a Remote Emergency Call Center Representative.
Individual must be able to fulfill the following responsibilities:
- Learn material and pass required tests for TMA Five Diamond certification
- Answer alarms and inbound phone calls according to protocol and determine response
- Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance
Must meet the following requirements for consideration:
- Required High School Diploma or GED
- Proficient in managing multiple tasks as the same time
- Proficient in the use of Word, Excel, Outlook, and PowerPoint
- Ability to work flexible hours and overtime when needed
- Excellent oral and written communication skills