Job Summary
A technology company has an open position for a Remote Emergency Care Complaint Investigator.
Core Responsibilities Include:
- Evaluating, investigating, tracking and completing complaints
- Ensuring accurate documentation of evaluation and investigation results
- Identifying and driving process related improvements related to compliance and efficiency gains
Qualifications for this position include:
- 3+ years of experience in a medically regulated and technical environment
- BS in engineering discipline or equivalent education, experience, training
- Proficiency using statistical tools, office tools, and various other computer software applications
- Ability to work under pressure to meet regulatory reporting time frames and company requirements
