Remote Emergency Roadside Telephone Responder

Location: Remote
Compensation: Hourly
Staff Reviewed: Fri, Feb 09, 2024
This job expires in: 15 days

Job Summary

A company is looking for a Remote Emergency Roadside Telephone Responder for their Virtual Call Center.

Key Responsibilities:
  • Answer high volume incoming calls from AAA Members in need of Roadside Assistance, providing extraordinary customer service and accurate responses
  • Input Member location and vehicle information, use online mapping tools to determine breakdown location, and establish tow to destination
  • Provide clear information on pending service, estimated time of arrival, and any AAA programs or discounts that may enhance the Members experience

Required Qualifications:
  • High School Diploma or equivalent
  • One year customer service experience, call center/inbound call taking experience preferred
  • Ability to multi-task and remain professional in a fast-paced work environment
  • Proficient computer use and typing skills
  • Familiarity with maps and map reading preferred

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH