Job Summary
A benefits company has an open position for a Remote Employee Benefits Customer Care Representative.
Core Responsibilities of this position include:
- Assuming ownership and timeliness in supporting our customers and business partners on claim status
- Resolving a wide variety of questions and inquiries for our customers
- Answering inbound calls providing customer service to Policyholders, Employees, Brokers, and Claimants
Must meet the following requirements for consideration:
- Able to complete assigned tasks and any other duties as assigned when needed
- Can handle call volume and assigned service tickets/inquiries during assigned timeframes
- Able to maintain established levels of productivity and quality standards within a fast-paced environment
