Job Summary

A financial education and indemnity firm is in need of a Remote Employee Benefits Customer Service Associate.

Candidates will be responsible for the following:

• Staying up to date and follows process documentation
• Providing and documenting accurate information to all customers that we serve with a 99% accuracy metric
• Answering inbound calls 90% of the time

Position Requirements Include:

• Customer service background
• High School Diploma or equivalent Required Education and/or Certifications
• Two years of call center or financial services experience