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Remote Employee Technology Service Experience Director

Job is Expired
Location: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Compensation: To Be Discussed
Staff Reviewed: Wed, Mar 24, 2021
Job Category: Human Resources
Weekly Hours: Full Time
Employer Type: Employer

Job Summary

A health insurance company is searching for a person to fill their position for a Remote Employee Technology Service Experience Director.

Must be able to:

  • Co-create a vision for our technology service experience
  • Maintain the 6-quarter roadmap for all service channels
  • Craft and enforce quality standards & metrics

Qualifications Include:

  • Background in service technology
  • Understanding of the metrics and measures involved with service delivery
  • Ability to rethink routine and develop new ways of working
  • Ability to champion technology advancement
  • Leadership experience with success in leading through change

COMPLETE JOB DESCRIPTION

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