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Remote Enablement Customer Care Director

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Wed, Jan 27, 2021
Job Category: Customer Service
Employer Type: Employer
Career Level: Experienced

Job Summary

A technology company is seeking a Remote Enablement Customer Care Director.

Core Responsibilities Include:

  • Acting as an enablement partner for the Customer Care leadership team
  • Closely tracking agent performance and customer sentiment data
  • Leveraging data to design and deliver programs

Required Skills:

  • Must have a track record of success
  • 7+ years experience in Enablement, Project Management, Consulting
  • Experience influencing and driving positive outcomes across all levels
  • Must have a positive Team and Customer first mentality

COMPLETE JOB DESCRIPTION

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