Remote Enterprise Administration Platform Product Associate

Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Wed, Jun 15, 2022
This job expires in: 12 days
Job Summary

A digital asset trading company is in need of a Remote Enterprise Administration Platform Product Associate.

Candidates will be responsible for the following:

  • Talking to customers, understand the key issues that lead to customer dissatisfactio
  • Owning and keeping a track of metrics and ensure that each feature impacts metrics in a positive way
  • Driving impact on the key metrics like CSAT (Customer satisfaction)

Must meet the following requirements for consideration:

  • Passionate about the finance & crypto industry
  • Excellent communication and interpersonal skills
  • Strong desire and attitude for learning with an inquisitive mind
  • Self-driven & critical thinker with the ability to make data driven decisions
  • Great product sense and empathy for customers and end-users of the product
COMPLETE JOB DESCRIPTION

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