Remote Enterprise Applications Administrator

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Jul 09, 2021

This job expires in: 7 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A digital customer engagement services company is seeking a Remote Enterprise Applications Administrator.

Candidates will be responsible for the following:

  • Documenting configuration requirements and end state
  • Troubleshooting issues that may arise and implementing solutions
  • Analyzing support team effectiveness and reporting on the health of the support environment to the business at large

Qualifications Include:

  • 3+ years experience administering and/or implementing SaaS technologies
  • Significant experience administering Zendesk
  • Excellent time management and organizational skills
  • Strong sense of personal accountability and the ability to work independently
  • Ability to communicate with and influence cross-functional stakeholders and work collaboratively

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