Remote Enterprise Customer Success Consultant

Job Summary

A software provider of workforce retention needs applicants for an opening for a Remote Enterprise Customer Success Consultant.

Core Responsibilities of this position include:

• Serving as the long-term customer relationship manager and product expert
• Working with customers to understand business goals and challenges and how offering can help them achieve their goals
• Developing and leveraging deep product knowledge to drive customer adoption

Required Skills:

• At least 5 years of customer-facing, HR, HR Tech, and/or consulting experience
• Comfort with presenting to, establishing relationships with, and advising senior level executives in enterprise-level companies
• Data-driven problem solver with a consultative approach to customer interactions
• Excellent communication skills, including verbal, written and numeracy
• Comfortable in a smaller rapidly evolving early-stage startup environment working remotely