Remote Enterprise Customer Success Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Oct 07, 2020

This job expires in 12 days

Remote Level: Partially Remote

Employer Type: Employer

Career Level: Senior Level, Executive Level

Education Level: Bachelors

Job Summary

A provider of corporate learning and training modules is filling a position for a Remote Enterprise Customer Success Manager.

Individual must be able to fulfill the following responsibilities:

  • Manage a portfolio of complex clients ensuring customer retention and high satisfaction
  • Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services
  • Plan and drive ongoing account strategy working with clients to establish critical goals

Required Skills:

  • Bachelor’s degree or equivalent business experience
  • 5+ years of experience in closing or assisting closing sales deals
  • Experience in a prior senior level customer success role, renewals, sales, account management
  • Demonstrated ability to work with members of the C-Suite
  • Demonstrated success working with complex customers and solution deployments
  • Proficient in Office software