Job Summary

A provider of corporate learning and training modules is filling a position for a Remote Enterprise Customer Success Manager.

Individual must be able to fulfill the following responsibilities:

• Manage a portfolio of complex clients ensuring customer retention and high satisfaction
• Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services
• Plan and drive ongoing account strategy working with clients to establish critical goals

Required Skills:

• Bachelor’s degree or equivalent business experience
• 5+ years of experience in closing or assisting closing sales deals
• Experience in a prior senior level customer success role, renewals, sales, account management
• Demonstrated ability to work with members of the C-Suite
• Demonstrated success working with complex customers and solution deployments
• Proficient in Office software