Job Summary

A health information management company needs applicants for an opening for a Remote Enterprise Customer Success Manager.

Must be able to:

• Become a trusted advisor, guiding customers to success with the goal of expanding adoption
• Cultivate a deep understanding of your customer's strategic priorities, organizational hierarchies and operational workflows
• Establish and execute strategic plans to grow value and revenue in existing and new lines of business for assigned account base

Qualifications for this position include:

• 4+ years of professional client management / account management experience with an emphasis on retention and expansion
• Experience in an early stage, rapidly scaling environment
• Strong interpersonal aptitude with the ability to build trust quickly, have a client-first mentality, and exude generosity
• Strong attention to detail
• A big part of this role is keeping an even keel, exercising relentless curiosity, and solving hard problems
• Life Insurance, Healthcare, Digital Health and a passion for directly improving people’s lives