Remote Enterprise Customer Success Manager

This job has been removed

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Tue, Mar 23, 2021

This job expires in: 13 days

Job Category: Account Management

Remote Level: Partially Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A health information management company needs applicants for an opening for a Remote Enterprise Customer Success Manager.

Must be able to:

  • Become a trusted advisor, guiding customers to success with the goal of expanding adoption
  • Cultivate a deep understanding of your customer's strategic priorities, organizational hierarchies and operational workflows
  • Establish and execute strategic plans to grow value and revenue in existing and new lines of business for assigned account base

Qualifications for this position include:

  • 4+ years of professional client management / account management experience with an emphasis on retention and expansion
  • Experience in an early stage, rapidly scaling environment
  • Strong interpersonal aptitude with the ability to build trust quickly, have a client-first mentality, and exude generosity
  • Strong attention to detail
  • A big part of this role is keeping an even keel, exercising relentless curiosity, and solving hard problems
  • Life Insurance, Healthcare, Digital Health and a passion for directly improving people’s lives

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