Job Summary
A technology company is in need of a Remote Enterprise Customer Success Manager.
Core Responsibilities Include:
- Helping customers achieve the maximum possible value
- Coaching customers on how to most effectively manage their programs
- Overseeing account health, promote adoption, and client satisfaction to drive renewals and upsells
Qualifications for this position include:
- 4+ years of relevant work supporting customers
- Strong communication skills with a growth and learning mindset
- Excellent customer service, sales, and relationship building skills
- Ability to identify customer objectives and drive success plans to meet them