Job is Expired
Location: Arizona, District of Columbia, Georgia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Washington, Wisconsin
Compensation: To Be Discussed
Staff Reviewed: Fri, Jan 21, 2022
Job Summary
A social media management company is searching for a person to fill their position for a Remote Enterprise Customer Success Manager.
Must be able to:
- Maintain product expertise across our platform
- Partner with colleagues across departments to address customer feedback and communicate accordingly
- Identify individual strengths and how to apply them effectively for continued success
Qualifications Include:
- 5+ years of experience in Customer Success in B2B SaaS/Software
- 2+ years of experience in Customer Success in B2B SaaS/Software managing an Enterprise book of business
- Proven success with retaining, renewing and growing Enterprise-level accounts
- Experience building relationships, presenting and selling to senior level decision makers across multiple functions
