Remote Enterprise Customer Success Manager

Job is Expired
Location: Arizona, District of Columbia, Georgia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Washington, Wisconsin
Compensation: To Be Discussed
Staff Reviewed: Fri, Jan 21, 2022
Job Summary

A social media management company is searching for a person to fill their position for a Remote Enterprise Customer Success Manager.

Must be able to:

  • Maintain product expertise across our platform
  • Partner with colleagues across departments to address customer feedback and communicate accordingly
  • Identify individual strengths and how to apply them effectively for continued success

Qualifications Include:

  • 5+ years of experience in Customer Success in B2B SaaS/Software
  • 2+ years of experience in Customer Success in B2B SaaS/Software managing an Enterprise book of business
  • Proven success with retaining, renewing and growing Enterprise-level accounts
  • Experience building relationships, presenting and selling to senior level decision makers across multiple functions
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