Job Summary
A company that provides a comprehensive, data-driven solution for sales readiness is in need of a Remote Enterprise Customer Success Manager.
Must be able to:
- Drive adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio
- Build relationships and ongoing communication with senior-level stakeholders
- Advise on strategic and program planning to ensure ongoing usage
Applicants must meet the following qualifications:
- 4+ years of experience in Customer Success with a SaaS based company
- Experience in managing multi-group or global accounts
- Highly analytical and experience working with data-driven dashboards and reports
- Experience forging relationships with senior-level stakeholders
- Track record of proactively identifying problems and resolving them before they escalate
- Superior communicator with excellent writing and verbal communication skills
