Job Summary
A software and cloud communications company is searching for a person to fill their position for a Remote Enterprise Customer Success Senior Manager.
Individual must be able to fulfill the following responsibilities:
- Lead a team of CSMs responsible for the day to day customer relationship and roadmap to success
- Act as the point of escalation for our customers, forming advisory relationships with our customer champions
Skills and Requirements Include:
- 2+ years in a people leadership role
- 4+ years of Customer Success Management, Sales Engineering, Account Management or Consulting experience
- Experience managing Enterprise customers
