Job Summary
A software developer has a current position open for a Remote Enterprise SaaS Customer Success Manager.
Individual must be able to fulfill the following responsibilities:
- Ensure successful onboarding and adoption for the solution for your customer portfolio
- Build relationships with our day-to-day contacts, champions, and executives in your portfolio
- Serve as the internal customer advocate and voice of the customer
Qualifications for this position include:
- 5+ years of management consulting, customer success, or strategic technology sales
- Experience owning multiple work streams and a portfolio of 10 + Enterprise customers
- Ability to solve complex software issues and communicate effectively with our customers
- Comfortable with data analysis
- Experience helping organizations navigate change management
- Experience building process, systems, tools to help teams scale
