Job Summary
A supply chain, logistics, trucking, and data news company is filling a position for a Remote Enterprise Software Customer Success Manager.
Must be able to:
- Support enterprise clients while delivering and communicating ROI
- Continuously drive and improve customer engagement and retention
- Provide an exceptional customer experience
Position Requirements Include:
- 5+ years of relevant experience in customer success or solutions
- Experience providing an exceptional customer experience
- Strong understanding of the transportation and logistics industry
- Advanced skills in a CRM platform(s)
- Data- and customer service driven
- Strong communication (verbal and written) and presentation skills