Job Summary
A software development company is filling a position for a Remote Enterprise Software Support Specialist.
Core Responsibilities of this position include:
- Writing tutorials and FAQs for the Help Center
- Developing issue verification plans per issue type
Position Requirements Include:
- Experienced with SaaS platforms
- Experienced with case management systems (e.g. Zendesk, Salesforce)
- An expert with Google Docs, Microsoft Office, and relevant software programs in your field
