Remote Enterprise Technical Support Engineer

Job ID: Available for Members

Location: Arizona, California, Colorado, Connecticut, Georgia, Idaho, Illinois, Massachusetts, Minnesota, New Jersey, New York, North Carolina, Ohio, Oregon, Texas, Utah, Virginia, Washington

Compensation: To Be Discussed

Staff Reviewed: Mon, Sep 10, 2018

Job Category: Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

An information technology company is filling a position for a Remote Enterprise Technical Support Engineer.

Must be able to:

  • Support customers via GitHub, community, email or ticketing systems
  • Follow-through with customers and drive issues to resolution
  • Reproduce customer issues and test new product functionality

Qualifications Include:

  • 4+ years of technical work experience: support, development, engineering, etc
  • Profound knowledge in database concepts
  • Knowledge of Networking and HTTP
  • Significant experience in Linux-based application hosting environments
  • DevOps experience, particularly AWS Core technologies or other cloud offerings
  • Experience with Docker/Kubernetes in a production environment