Remote Epic Support Analyst

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Jun 28, 2021

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

An information technology services company is filling a position for a Remote Epic Support Analyst.

Candidates will be responsible for the following:

  • Responding to incidents regarding the Epic software
  • Ensuring proper documentation for each interaction and escalate when necessary
  • Providing support to investigate data anomalies to determine possible root causes

Applicants must meet the following qualifications:

  • Active Epic certification in associated field of knowledge
  • Minimum of 1-year Epic clinical support delivery experience
  • Minimum of 3 years of relevant experience or equivalent combination of education and work experience
  • Demonstrates a service philosophy in all interactions with patients, clinicians, and colleagues

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