Job Summary
A computer networking hardware and software company is filling a position for a Remote Escalation Engineer.
Individual must be able to fulfill the following responsibilities:
- Review configurations for Webex Meetings
- Prepare and deliver executive level communications
- Oversee root cause analyses
Qualifications for this position include:
- Amazing customer management expertise
- Creative problem-solving skills and excellent troubleshooting/debugging skills
- Basic knowledge of debugging SIP interoperability issues