Remote Evening and Overnight Shift Care Advocate

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Aug 15, 2019

This job expires in 26 days

Job Category: Customer Service

Telecommute Level: Majority

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Additional Information: Benefits Available

Job Summary

A telemedicine company is filling a position for a Remote Evening and Overnight Shift Care Advocate.

Core Responsibilities Include:

  • Triaging urgent overnight care requests
  • Answering questions about our product and provide personalized online appointment booking support
  • Delivering amazing service to our providers and patients primarily via email

Position Requirements Include:

  • Annual company offsite
  • Able to come up with creative solutions to solve customer problems
  • A bachelor's degree
  • Empathy for patients