Job Summary
A professional services firm needs applicants for an opening for a Remote Expert Services Lead.
Individual must be able to fulfill the following responsibilities:
- Managing portfolio of clients and projects
- Triaging and addressing client requests for fixes and enhancements to their product
- Performing hands on configuration and testing
Qualifications for this position include:
- Completed, and can describe multiple Salesforce CRM or Force.com projects
- 5+ years of software development industry experience
- 2+ years experience as a Product Owner, Product Manager, Project Manager, Business Analyst, or equivalent role on the salesforce platform
- 2+ years of professional services consulting experience
- Strong Salesforce platform skills
- Experience and success managing clients