Remote Facilities Coordinator

Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Jul 25, 2022
This job expires in: 12 days
Job Summary

A technology company is filling a position for a Remote Facilities Coordinator.

Must be able to:

  • Respond quickly and efficiently to inbound support inquiries via our Zendesk helpdesk platform
  • Provide baseline training and guidance to Clients and Providers on ServiceChannel applications
  • Identify system issues and report them to our Development Team

Must meet the following requirements for consideration:

  • 1-2 years experience working in a help desk role
  • Experience providing support and guidance on fundamental computer applications
  • Experience in the Facilities Management industry preferred
  • Verbal and written English proficiency
  • Ability to easily understand instructions and feedback and to respond fluently and precisely
  • Adaptive and responsive to feedback and open to updating processes where required
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