Job Summary
A staffing agency is filling a position for a Remote Federal Support Manager.
Candidates will be responsible for the following:
- Making customers successful through direct interaction
- Contributing to the development of processes needed for scaling a fast-growing team
Skills and Requirements Include:
- Travel to various customer sites in the DC area
- 3+ years hiring and managing technical teams of local, remote and/or international employees
- Experience working in a customer facing support role
- Strong experience handling both customer-facing and internally escalated issues
- Passion for process development and data-driven decision making
