Job Summary
A business process outsourcing company is filling a position for a Remote Finance Customer Service Representative on Fort Lauderdale.
Core Responsibilities of this position include:
- Calmly attempting to resolve and de-escalate any issues
- Connecting with customers via phone/email/chat/and or social media to resolve their questions or concerns
- Escalating interactions when necessary and appropriate
Qualifications for this position include:
- High School Diploma or equivalent
- 6 months sales experience minimum
- Typing 35 WPM
- Be proficient in PC operation and navigation
- 18 years of age or older
- Have excellent communications skills, both oral and written