Remote Financial Aid Support

Job Summary

Providing exceptional customer service remotely, the full-time Administrative Support - Remote Financial Aid will assist the Financial Assistance Department with inquiries, process student invoices, and perform various administrative tasks to ensure efficient operations.

Key responsibilities

• Support the Financial Assistance Department with phone calls, email inquiries, and assigned tasks
• Assist students with FAFSA, Entrance Counseling, and Master Promissory Note
• Process student invoices and maintain reports and spreadsheets

Required qualifications

• High School Diploma required; Bachelor's degree preferred
• 1-3 years of customer service experience in an office setting
• Strong data entry skills and ability to master new computer applications
• Proficiency in MS Word, Excel, and Outlook for basic/moderate functions
• Good phone etiquette and understanding of phone systems