Job Summary
A financial services firm is in need of a Remote Financial Call Center Customer Service Collector.
Core Responsibilities of this position include:
- Educating and arranging repayment schedules in order to meet department goals and deadlines
- Interacting with a wide variety of customers, receiving inbound calls as well as using an outbound dialer system
- Performing collection activities in accordance with state and local collections laws to collect past due customer accounts
Must meet the following requirements for consideration:
- High school diploma or equivalent
- Minimum one year of experience in collections and/or customer service activities
- Able to provide excellent customer service, critical thinking, and remaining solution-focused throughout customer interactions
