Job Summary
A non-profit healthcare system is filling a position for a Remote Financial Care Representative.
Individual must be able to fulfill the following responsibilities:
- Work in a call center environment and interact with customers to deliver exceptional service
- Receive inbound patient and customer inquiries
- Answer questions about billing and collections, explain financial policies and programs
Qualifications for this position include:
- Knowledge of basic accounting, patient financial practices, and governmental and legal rules and regulations
- One year experience in healthcare billing, medical insurance and benefits, or finance background
- Minimum of two years’ experience in customer service