Job Summary
A financial services and workforce payment solutions company is in need of a Remote Financial Crew Accommodations Agent.
Core Responsibilities of this position include:
- Effectively utilizing all Customer Service tools and technology to process, track and report transaction
- Receiving inbound inquiries to source hotel, transportation and travel needs of clients for their crew and management
- Providing continual feedback on customer service processes
Skills and Requirements Include:
- One year experience of hotel/travel industry experience is necessary
- High School Diploma or higher qualification is required
- Proficient with Microsoft Office (Word, Excel, Outlook)
- Ability to work in a call center / service desk environment
- Excellent interpersonal and client relationship skills
- Excellent negotiations skills