Job Summary

A financial services institution is in need of a Remote Financial Customer Service Professional.

Core Responsibilities of this position include:

• Identifying other potential customer needs and offer tailored solutions that improve financial wellness
• Shaping the customer experience and efficiently troubleshooting challenges across multiple channels
• Performing other duties as assigned

Qualifications for this position include:

• Customer obsessed and engaging communicators who enjoy working directly with the customer and a team
• Committed to owning customer issues from start to finish
• Must be receptive to detailed and frequent performance feedback
• Proficiency with a keyboard and window-based applications, including Internet
• Proven self-motivation skills.