Job Summary
A business services company needs applicants for an opening for a Remote Financial Customer Service Representative.
Must be able to:
- Handle various incoming and outgoing collections-focused phone calls
- Resolve customer questions, complaints and collections inquiries in a professional, helpful manner
- Connect with existing and potential customers and aims to resolve inquiries related to receivables management
Position Requirements Include:
- High School Diploma or GED required
- Familiarity with Microsoft Windows, Word, and Excel applications
- Stellar customer service skills
- Understanding of collections regulations
- Negotiation skills and assertiveness
- Ability to use phone and computer systems
