Remote Financial Customer Service Representative in Tallahassee

Job is Expired
Location: Florida
Compensation: Hourly
Staff Reviewed: Mon, Dec 27, 2021
Job Summary

High school diploma or equivalent is in need of a Remote Financial Customer Service Representative in Tallahassee.

Core Responsibilities of this position include:

  • Processing correspondence in accordance with Standard Operating Procedures and contract requirements
  • Responding to customer service calls and correspondence according to Standard Operating Procedures

Qualifications for this position include:

  • High school diploma or equivalent
  • At least one year prior experience in an area of service delivery, customer service, call center technology, or other related field or an equivalent
  • Must be proficient in data entry skills including keyboard, mouse, and 10-key pad
  • Have experience and knowledge of software such as Microsoft Word, Excel, and other Windows products
  • Customer service techniques, including how to handle upset callers
  • Policies and procedures involved in SDU payment processing
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