Job Summary
A financial company is in need of a Remote Financial Customer Support Specialist .
Core Responsibilities Include:
- Welcoming new users by providing delightful, and rapid support
- Helping customers with problems in calculating taxes on their cryptocurrency
- Championing the voice of the user in product development
Qualifications for this position include:
- Excellent written and verbal communication skills
- Fluent and proficient in English
- Highly responsive to customer requests
- Positive attitude and desire to help people
- Entrepreneurial mindset with a bias towards action
- Sense of humor