Job Summary
A financial services company has an open position for a Remote Financial Operations Instructional Design Manager.
Individual must be able to fulfill the following responsibilities:
- Positively influence Customer Experience Key Performance Indicators
- Manage a small team of trainers/coaches and development of Learning and Organizational Development programs
- Partner with the FinOps leaders to ensure effective execution against strategic goals
Qualifications for this position include:
- 2+ years of experience in people management
- 3+ years of experience in Instructional Design or related Learning and Development position
- Understanding of SaaS business motions and customer lifecycle
- Deep knowledge of the 401k industry
- Proven track record of meeting and exceeding team objectives