Remote Financial Services Customer Service Quality Specialist
Job Summary
A financial services company is filling a position for a Remote Financial Services Customer Service Quality Specialist.
Core Responsibilities of this position include:
- Monitoring accuracy, timeliness and efficiency of service transitions
- Regularly auditing the work within the teams for accuracy
- Providing support to other teams as needed
Qualifications Include:
- Associates degree or equivalent work experience
- Minimum of 0-1 years customer service experience
- Ability to adapt to changing processes
- Strong PC skills, including use of MS Office products, Outlook, AWD, Encor and CK4
COMPLETE JOB DESCRIPTION
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