Remote Financial Services Customer Service Specialist in Tacoma

Location: Washington

Compensation: To Be Discussed

Staff Reviewed: Tue, Apr 06, 2021

This job expires in: 15 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A consumer finance company is in need of a Remote Financial Services Customer Service Specialist in Tacoma.

Candidates will be responsible for the following:

  • Professionally handling incoming client requests via phone
  • Handling all client inquiries and education them on services
  • Working with other departments as client advocates to ensure resolution

Skills and Requirements Include:

  • Ability to communicate clearly and professionally, both verbally and in writing
  • Strong listening skills, attention to detail, and decision making skills
  • Pleasant, friendly attitude, with an ability to adapt to change
  • Ability to ensure that issues are resolved both promptly and thoroughly
  • Ability to provide quality support in handling questions, troubleshooting, and account assistance
  • Ability to look for innovative ways to better the product and improve the customer experience

COMPLETE JOB DESCRIPTION

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